Shipping Info
Shipping & Freshness
Every cookie is baked fresh to order — so good things take a little time!
When will my order ship?
Orders typically ship within 1–2 days of being placed. We ship Tuesday through Saturday, subject to availability. Weekend orders will ship the following Tuesday (or Saturday if availability allows).
How do we ship?
We ship via UPS to ensure your cookies arrive within 2 days. PO Boxes ship via USPS. In some cases we may also use USPS to guarantee delivery within that window.
Where do you ship?
We ship anywhere in the continental United States.
Tracking your order
Once your order is placed, here's what to expect:
- Order confirmation
- Shipping notification
- Out for delivery notification
- Delivery notification
Weather delays
From time to time we may hold shipments due to excessive heat to ensure your cookies arrive in perfect condition. We'll reach out directly if your order is affected.
What if my order arrives damaged?
Give us a call — we'll make it right. Your happiness is our priority.